Plustel needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses.
We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregated form, and as such cannot be used to identify you personally. Such aggregate information helps us to audit usage of our website and improve the service provided. We use software tools to analyse traffic to this web site. We collect only aggregated data, which cannot be used to identify you and does not create individual profiles for visitors.
If you do not wish to receive information on an on-going basis about our services or activities, please contact us.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.
Plustel acknowledges your trust and is committed to protecting the Personal Data you provide us. To prevent unauthorised access, maintain accuracy, and ensure proper use of your data, we have employed physical, electronic, and managerial processes to safeguard and secure the data we collect online.
We may employ other companies and individuals to perform functions on our behalf. Those companies and individuals will have access to personal information needed to perform those functions, but may not use it for any other purposes and are required to process the data in accordance with GDPR and Data Protection legislation.
Our web site may contain links to enable you to visit other web sites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over any other web site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the web site in question.
Data protection legislation provides you with the following rights regarding your personal data:
You can access and amend some data and opt out of marketing by using our privacy centre or logging into your account.
In addition to these rights, if you gave us consent to use your data e.g. so that we can send you marketing emails, you can withdraw your consent at any time and free of charge. Information on how to do this is on each marketing email you receive as well as the preference centre.
Often, how we deal with data subject rights will be through our business as usual processes. There are some rights that we will always comply with, such as an objection to receiving direct marketing. However, we are not obliged to comply with all requests we receive. If there is a legitimate reason why we cannot comply with a request you make, for example a legal requirement may mean we have to keep your data even if you have requested that we delete it, we will let you know. We aim to respond to you within one month of receiving your request. However, we are permitted to extend this timeframe by an extra two months, where necessary. If this is the case, we will let you know within a month of receiving your request.
We will not charge you for exercising your rights, unless the request is manifestly unfounded or excessive, in which case we may charge a reasonable fee for our administrative costs or refuse to act on your request. We may also charge a reasonable fee for additional copies of data. We may require identification from you before we can consider your request. If identification or a fee is required or we are refusing to act on your request, we will let you know without undue delay.
If you have any queries about this policy or would like to exercise any of your rights you can contact our Data Protection Officer at firstname.lastname@example.org or at Innovation House, Innovation Way Discovery Park, Sandwich, Kent, CT13 9FF
Whilst we always endeavour to resolve your concerns, you also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner. Please visit the Information Commissioner’s Office’s website for more information on how to do this – www.ico.org.uk